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Privacy Policy

Last updated: July 9, 2026

This Privacy Policy explains how WinMac Store ("we", "us", "our") collects, uses, discloses and safeguards your information when you visit our website or submit an enquiry. We are an independent reseller and support provider and are not affiliated with Gen Digital Inc. (Norton).

1. Information we collect

When you submit an enquiry form, we collect the information you provide: your name, email address, phone number, the product you are interested in, your preferred payment method, and any message you send. We do not collect or store card numbers or take payments online.

We also automatically collect limited technical information to operate and secure the site, including your IP address, approximate location (city/country), device type, operating system, browser, referring page, and the date and time of your visit.

2. How we use your information

3. Cookies

We use essential cookies to make the site work and a first-party analytics cookie to understand site traffic. You can accept or decline non-essential cookies via the banner shown on your first visit, and you can clear cookies at any time in your browser settings. If enabled, we may use Google reCAPTCHA to protect our forms from abuse, which is subject to Google's Privacy Policy and Terms.

4. Advertising & analytics partners

We advertise our services through third-party advertising and content-recommendation platforms, including Taboola. These partners may place cookies or use pixels on this site to measure the performance of our campaigns (for example, to know when a visitor who clicked one of our ads submits an enquiry or taps our phone number) and to show you relevant ads on other websites. This may involve processing identifiers such as your device and browser information and IP address. We do not sell your personal information. For more information, see the Taboola Privacy Policy. You can manage non-essential cookies via our cookie banner and your browser settings.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate the business (for example email delivery), and where required by law. These providers are only permitted to use your information to perform services on our behalf.

6. Data retention

We keep enquiry information only as long as necessary to respond to you, provide support, and meet legal or accounting requirements, after which it is deleted or anonymised.

7. Your rights

Depending on where you live (including under GDPR and similar laws), you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to processing or request portability. To exercise any of these rights, contact us using the details below.

8. Security

We use appropriate technical and organisational measures to protect your information, including encrypted transport, input validation, and access controls. However, no method of transmission or storage is completely secure.

9. Children's privacy

Our website is not directed to children under 16, and we do not knowingly collect their information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the latest revision.

11. Contact us

If you have questions about this Privacy Policy or your information, contact us: